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Home 2/Hilton Garden Inn Sales Manager

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Position:  Sales Manager for Home 2/Hilton Garden Inn    
Job Summary:
Seek out & secure corporate accounts, individuals, bus groups, meeting planners and travel agencies to promote the sale of hotel and meeting rooms. Also develop annual marketing plan.
  • Reports directly to General Manager.
  • Complete a yearly marketing plan and follow through with a monthly sales action plan. 
  • Make a minimum of 10 sales calls a day.
  • Complete a sales report, in-office call report, and confirmed sales report each week due on Friday. 
  • Be aware of local activities and attend functions to represent the hotel (chamber meetings, travel shows, etc.). Handle incoming sales calls and conduct property tours with potential customers.
  • Maintain an organized filing system of accounts and complete all necessary sales paperwork. 
  • Communicate bookings and customer needs to other hotel employees in order to provide a smooth transition and ensure guest satisfaction and returned business.
  • Responsible for developing annual marketing reports, creating sales and marketing techniques, develop all potential markets for the property, and executing and distributing of all in-house advertising and promotional campaigns.
  • Must be responsible for security of guests, fellow employees and hotel assets.
  • Must be CPR certified, MSDS trained.
  • Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
  • Must have knowledge of Sales & Rate and Inventory system, PMS reservation systems, and have basic computer skills with knowledge of such programs as Microsoft Word, Excel, and have on-line experience.
  • Supervise and guide sales manager/coordinator(s) per their job descriptions.
  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. 
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships. 
  • Seeks and participates in development opportunities above and beyond training required by VISION. 
  • Compiles with and helps to enforce standard policies and procedures.
Necessary Skills:
  • Have a valid driver’s license and dependable transportation available.
  • Must be able to communicate effectively by writing, telephone and personal meeting situations.
  • Must be able to work a flexible schedule.
  • Must be organized, honest, and work well with others, and have an outgoing personality.
Physical Requirements:
  • Must be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds.
  • Stand/walk on feet for 8 hours and work in a restrictive space/environment.
  • Must have eyesight enabling vision both near and far.
  • Finger dexterity for operating machinery and prep work, as well as, writing.
  • Must speak in a clear, understandable voice and hear at a basic level, and understand English.
  • Must be able to handle heat and stress.
  • Must be comfortable using a step stool or ladder.
  • Must be able to use/lift arms for up to 8 hours.

All applicants are asked to submit their applications online at www.vhghotels.com/careers.