Visit Franklin Ambassador

Become an Ambassador

Visit Franklin is excited to launch the brand new Ambassador Program! This is your opportunity to learn what the City of Franklin and Williamson County have to offer their visitors. The program is geared toward all hospitality partners who interact with visitors to Williamson County and Middle Tennessee, but is open to anyone interested in helping visitors enhance their experience. This afternoon program will be comprised of a classroom presentation, walking tour of Downtown Franklin, and trolley tour of Williamson County. Lunch will be provided. Participants who complete this program in its entirety will become Certified Visit Franklin Ambassadors.



ALL 2017 Classes Are SOLD OUT. Stay Tuned For Classes Coming in 2018!

Participants who complete this program in its entirety will be considered a graduate of the Visit Franklin Ambassador Program and will be a Certified Visit Franklin Ambassador.

Each certified Visit Franklin Ambassador will receive:

  • Ambassador Certificate signed by Visit Franklin CEO, Mayor of Franklin and Mayor of Williamson County.
  • A Visit Franklin Ambassador pin.
  • One (1) Ambassador Card, your VIP pass to Williamson County attractions.

Program Schedule

The program will run every second Tuesday of the month from 12 – 5 p.m. and will be offered April - October.

12-12:45PM Classroom Presentation

1PM Walking Tour of Downtown Franklin

2:30-5PM Trolley Tour of Williamson County

Program Attendance

There is a maximum capacity of 25 participants per class and a minimum attendance requirement of 15 participants per class. If minimum attendance is not met one week prior to the scheduled class date, the class will be canceled and participants will be notified and moved to the next class.

Upcoming Dates

  • April 11th (SOLD OUT)
  • May 9th (SOLD OUT)
  • June 13th (SOLD OUT)
  • July 11th (SOLD OUT)
  • August 8th (SOLD OUT)
  • September 12th (SOLD OUT)
  • October 10th (SOLD OUT)


ALL 2017 Classes Are SOLD OUT. Stay Tuned For Classes Coming in 2018!


T.J. Angeleno“Our Front Desk team thoroughly enjoyed the Visit Franklin Ambassador Program provided by the CVB. Everyone learned something and had a great time with it. Since the training I’ve seen our Front Desk associates in action recommending several of the sites and attractions that were highlighted. I believe it has made a positive contribution to our guest’s satisfaction and generated an excitement for Williamson County within our associates. Every hotel should consider hosting a class! Thank you for doing such a great job and offering this service!”
T.J. Angeleno, General Manager, Courtyard and Residence Inn by Marriott Cool Springs

Michael Sanders

“I recently had my entire management team attend the Visit Franklin Ambassador program to increase their knowledge of what this historic city has to offer our hotel guests.  The team thought it was great and refreshed their excitement about the many offerings that are available in Franklin and Williamson County.  My team is able to help our visiting guests navigate the local area.  Whether their interest is history, dining, shopping or entertainment we are prepared with options that meet the guest’s desires.  This program is a must for all service industry employees and I plan to continue rotating our entire team through the program.”
Michael Sanders, General Manager, Franklin Marriott Cool Springs

Any Questions? Contact Megan!