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Visit Franklin Ambassador Program

This is your opportunity to learn what the City of Franklin and Williamson County has to offer visitors. The program is geared toward all hospitality partners who interact with visitors to Williamson County and Middle Tennessee but is open to anyone interested in helping visitors enhance their experience. Attendees will learn about the impact of tourism in a classroom setting and will see tourism in action as they head out on a walking tour of downtown Franklin, finishing with a bus tour of Williamson County. Lunch and snacks will be provided. Participants who complete this program in its entirety will become certified Visit Franklin Ambassadors.

 Participants who complete this single-day program in its entirety will be considered a graduate of the Visit Franklin Ambassador Program and will be a certified Visit Franklin Ambassador.

Each certified Visit Franklin Ambassador will receive:

  • Ambassador certificate signed by Visit Franklin President & CEO, Mayor of Franklin and Mayor of Williamson County.

  • A Visit Franklin Ambassador pin.

  • One (1) Ambassador Card, your VIP pass to Williamson County attractions.


Program Schedule

The single-day program will run every second Tuesday of the month from 11 a.m. – 5 p.m. and will be offered, April - December.

11 - 11:45 a.m. Classroom Presentation
12 p.m. Walking Tour of downtown Franklin
2 - 5 p.m. Trolley Tour of Williamson County

Program Attendance

There is a maximum capacity of 30 participants per class and a minimum attendance requirement of eight participants per class. If minimum attendance is not met one week before the scheduled class date, the class will be canceled, and participants will be notified and moved to the next class.

Upcoming 2023 Dates - TBA!



Let Us Help

Heather Doleshel, Stakeholder Engagement Manager

heather@visitfranklin.com; (615) 550-2700